Collection and use of personal Information
While using our platform, the following data is collected:
- Interaction Data: Filling out forms, sending emails, recording audio calls
- Transaction Details: Transaction IDs, dates, amounts, used payment systems (bank card information is not stored)
- Visit Data: Traffic information, location details, system logins, and other relevant data
- Personal Customer Data: Name, username, date of birth, gender, Skype account
- Contact Details: Phone numbers and email addresses
- Technical Information: IP addresses, device types and versions, browsers, operating systems
- Marketing Preferences: Participation in promotions and personalized content
Protection and Management of Personal Information
We commit to implementing the following measures:
- Accurately document and protect customer data
- Delete personal data when it is no longer needed or legally required
- Inform customers that their data may be accessed by third parties for security and compliance with legal regulations
Use of Cookies
Cookies enhance your user experience by saving settings, personalizing content, and analyzing activities on the site to optimize it.
Cookie Management
You can adjust your cookie settings via your browser to prevent storage or usage. Note that this may affect the site’s functionality.
Types of Cookies Used
- Essential Cookies: Necessary for the site’s basic functions
- Performance Cookies: Collect information on site usage to aid optimization
- Functional Cookies: Save settings and enable personalized features
- Targeted Cookies: Deliver relevant content via social networks and other platforms
Why We Process Your Data
We process your personal data only where we have a lawful basis to do so. Depending on the situation, this includes: performing our contract with you (creating and managing your account, processing deposits and withdrawals); complying with legal obligations (identity verification, anti-money-laundering checks, age verification, record-keeping required of licensed operators); pursuing our legitimate interests (fraud prevention, platform security, service improvement); and your consent, where we rely on it — for example for marketing communications, which you can withdraw at any time.
How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, to provide our services to you, and to meet our legal, regulatory, tax, accounting, and anti-money-laundering obligations. When data is no longer required, it is securely deleted or anonymised.
Who We Share Your Data With
We do not sell your personal data. We may share it with trusted parties who help us operate the platform, including payment providers, identity-verification and KYC providers, game and software suppliers, IT and hosting services, and analytics partners. We may also disclose data to regulators, auditors, law-enforcement, or other authorities where required by law or to protect our legal rights. Any such parties are required to protect your data and use it only for the agreed purposes.
International Transfers
Some of the parties we work with may be located outside your country of residence. Where personal data is transferred internationally, we take appropriate steps to ensure it remains protected by adequate safeguards and is handled in line with this policy.
Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you and request a copy
- Request correction of inaccurate or incomplete data
- Request deletion of your data where there is no overriding legal reason to retain it
- Object to or request restriction of certain processing
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with the relevant data-protection authority
How to Exercise Your Rights
To exercise any of these rights, or if you have questions about how your data is handled, contact us at [email protected]. We may need to verify your identity before acting on a request, and we will respond within the timeframe required by applicable law.
Children’s Privacy
Our services are intended strictly for adults aged 18 or over. We do not knowingly collect personal data from anyone under this age. If we become aware that data has been collected from a minor, we will delete it and close the associated account.
Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be published on this page, and your continued use of the platform after an update constitutes acceptance of the revised policy.
